The City of Lakeland has established an independent reporting system available to residents, City staff, vendors and other interested parties that provides an anonymous and confidential means for reporting all issues related to ethics, suspected or actual fraud, waste, and abuse, or other feedback, concerns, or comments that you are willing to bring to the City's attention.
The City of Lakeland is committed to the principles of good ethics and governance and recognizes that a third party-provided ethics hotline is an industry best practice. The hotline will support the goal of ensuring residents are provided the best value services, to reduce or eliminate potential for fraud, waste, and abuse, and provide residents with the opportunity to provide the City with feedback and comments in a confidential manner.
Online reporting: https://lakeland.ethicaladvocate.com
Telephone reporting: Call 855-487-4839
The online and telephone reporting options above are completely confidential, if the person submitting a report chooses to remain anonymous.
Lakeland encourages residents to report any issues, concerns, or feedback through either the City's anonymous reporting system (above) or contact City Hall directly by phone at 901-867-2717 or email .